Stuff I Don’t Like: Super Shuttle
June 28, 2008On paper, the Super Shuttle is a great deal. For under twenty bucks you can get from LAX to a variety of locations, including Disneyland and surrounding hotels. (And vice versa, of course; with the proper reservation, Super Shuttle will even pick you up at your very own home and bring you right to your gate.) After paying the modest fee of sixeen dollars online, I was feeling quite secure that I’d make it to my Anaheim hotel in a timely manner last night.
And all signs were looking positive. Everyone I’d spoken to on the phone (for some reason my reservation wouldn’t complete online, so I had to make my purchase with the help of a real live person) was friendly and informative. I called ahead from Baltimore when I knew I’d be arriving late, and a very nice operator assured me that would be no problem. I followed the colored signs (after yet another call, because where I thought I should go turned out to be slightly wrong; this operator, while she sounded a little tired, was still nice and perfectly informative) and met up with the trip coordinator, who took down my confirmation number and pointed me at a van marked “Disneyland Express.”
Now, I thought I knew the meaning of the word express. I’ve used it often in my daily life. I feel comfortable using it. When I’m on a train running express to Forest Hills, for instance, I know that this means the train will not stop until it reaches Forest Hills. It means fast. It means non-stop. It means speedy.
But that is not what it means on the Disneyland Express. Read the rest of this entry »
Posted by pandanose