At least once a week someone asks me what my initials stand for. My stock answer is “My first and middle name,” which usually gets a chuckle, but almost never deters the questioner. When they realize I’m not going to tell them, a lot of people just start guessing. Curiosity is persistent, it seems.
Because voicemail transcripts like this show up in my inbox:
Yellow. Yeah. This is an automated voice message from jet blue Airways. Your, Mary go bye. Yes important information on a change to your scheduled flight. Yeah may be helpful to have a piece of paper and pencil to write down your new flight information, your flight number. Gyro, Yeah. 9. Yeah to yeah 3 y’all, November 10th your partying. Yeah, Boston, and arriving in your condo your flight number. Gyro yeah. 9. Yeah too. Yeah 2 yeah. On November 14th. Your partying your condo. Yeah, arriving in Boston. Yeah has been changed. You are now confirmed on flight number. Yeah, 0, yeah. 9. Yeah too. Yeah 3 y’all, November 10th. Yeah, Departing, yeah, Boston, at 7:34 PM, Yeah, arriving in your condo at 9:23 PM, Yelena number. Gyro, Yeah. 9. Yeah 2 yahoo y’all, November 14th. Yeah, Departing, should condo at 7:10 PM, Yeah, arriving in yo often at 10:20, 10 PM, yeah we hope this new flight means with your needs. Yeah, we look forward to serving you, yeah. By.
Both wildly inaccurate, and grammatically incorrect! Now I totally want a gyro.
I had never experienced IKEA until I was out of college. There wasn’t one anywhere near where I grew up (the closest would be Portland, which, as I keep telling people, is nowhere near my hometown, thank you very much) so I really hadn’t even heard of the concept. The Sig Fig tried to explain it to me and I was all, okay, sure, a large furniture store. Whatever.
And then we went, and I was all, oh, this is actually more like a small nation than a large furniture store. Read the rest of this entry »
I don’t want the title to imply that I don’t like Bank of America in general. I do; I’ve been banking with them for about a year and a half, and aside from being a vast improvement over my old bank, I’ve been extremely happy with them. Their online banking is wonderful, I’m saving money without even trying thanks to Keep the Change, and they have branches pretty much anywhere I’d want to go, including where I live and work.
It’s their customer service, though, that has made me particularly happy in the past couple of weeks. This is a lengthy, fairly boring story, just to warn you. I emerge triumphant in the end. Read the rest of this entry »
This is a super unoriginal place to start–who Doesn’t love Netflix?–but I’m a big fan, so you might as well hear all about it. I’ve been a member for almost two years, and since then I’ve returned 220 discs. (I would say I’ve watched 220 movies, but that includes several TV series spread out onto a few separate discs.) I’ve also watched a lot of instant watching titles–it’s sort of annoying to count those because they’re split up by episode, since most of my watching there has been television.
I’ve been on plans ranging from 2 to 4 at a time and I’ve simply never been unsatisfied with the service. I really only cut down because I kept being broke, and also my DVD player quit working so I was mostly watching online anyway. The one time I was the least bit unsatisfied–after a spate of broken discs arriving in my mail, including one title I had to return twice–I was given half off for three months for my trouble, even though ultimately it was the post office’s fault. (All the discs had left Netflix shipping intact.)
Half off! That’s ridiculous! This leads me to my favorite part about Netflix: their customer service. Seriously, this is the best customer service I have ever experienced. First of all, they’re available 24 hours a day, which is practically unheard of anymore. Secondly, they’re not just reading off a script, and all the representatives I’ve spoken with have been super friendly and extremely helpful. (I would say “And they speak English!” but this isn’t supposed to be a rant about how all them furreners are takin away the jobs from hard-workin ‘murricans. I just appreciate being able to have a pleasant conversation that is totally comprehensible.) Finally, they give ridiculous discounts whenever you’ve had a problem with service. Besides that earlier example, one week their shipping system was screwed up for a day–a single day!–and they notified everyone who was supposed to have discs shipped that day that we’d be receiving a five percent discount.